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Google Business Profile management

Google Business Profile management that gets you chosen on Maps

Your Google profile is often the first thing a new client sees, before your website or Instagram. We set it up properly, keep it fresh every week and build the reviews that help you stand out.

  • Categories & services set right
  • Weekly posts and photos
  • Review routine built in
Person using Google Maps on a phone

What it is

What is Google Business Profile management?

Google Business Profile (formerly Google My Business) is the free listing that shows your business on Google Maps and in local search results, with your hours, photos, reviews, phone number and directions.

Management means looking after that profile every week: keeping details accurate, adding photos and posts, answering questions and building reviews. A well-run profile helps you show up for searches like "near me" and gives people a reason to choose you over the next result.

  • It's free to own, but it needs regular attention to perform
  • It works hand in hand with local SEO for your website
  • For businesses with several branches, every location needs its own profile

How a Maps search turns into a visit

  1. SearchSomeone searches "salon near me" or "spa in my area"
  2. Map resultsGoogle shows a map with a short list of businesses
  3. CompareThey check ratings, photos and opening hours
  4. ActThey tap Call, Directions or Website

What Google looks at

The three things that decide local rankings

Google says local results are based mainly on relevance, distance and prominence. We work on all three.

Relevance

How well your profile matches what someone searched for.

  • Accurate primary and secondary categories
  • Every service listed with a clear description
  • A business description written for real searches

Distance

How far you are from the person searching. You can't move, but you can be clear.

  • Correct address and map pin
  • Service areas set properly if you visit clients
  • Consistent name, address and phone across the web

Prominence

How well known and trusted your business is.

  • A steady flow of genuine reviews
  • Replies to every review
  • Mentions and links from local websites, supported by local SEO

Nobody can guarantee a #1 position on Maps. What we can do is fix everything within your control and keep it improving.

What's included

Your Google profile, fully looked after

DeliverableWhat you getHow often
Profile auditA full check of categories, details, photos, reviews and competitorsAt the start
OptimisationCategories, services, description, attributes and booking links set up properlyAt the start
PhotosReal photos of your space, team and work added regularlyMonthly
Google postsOffers, updates and news posted to your profileWeekly
Review routineA simple review request process and polite replies to every reviewOngoing
MonitoringWatching for unwanted edits, spam and guideline issuesOngoing
ReportCalls, direction requests and website clicks in plain EnglishMonthly

How it works

From audit to steady growth

  1. Phase 1

    Audit

    We review your profile against nearby competitors and Google's guidelines.

    A clear fix list
  2. Phase 2

    Fix & optimise

    We correct details, choose the right categories, add services and photos.

    A complete, accurate profile
  3. Phase 3

    Activate

    Posts, review requests and Q&A start running every week.

    A profile that looks active
  4. Phase 4

    Grow

    We track calls and directions and keep improving what works.

    A monthly report and next steps

Cost

What affects the cost

Every business is different, so we quote after the free audit. These are the things that make the biggest difference.

Get a quote for your business
  • Number of locations

    Each branch needs its own profile, photos, posts and reviews.

    1 locationMany branches
  • Starting point

    A new or suspended profile needs more work than an active one.

    Active profileNew or suspended
  • Local competition

    Busy areas with many similar businesses take more effort.

    Quiet areaVery competitive
  • Content you can share

    Photos and updates from your team reduce production work.

    You share photosWe create everything

Practical guide

Getting more from your Google profile

Signs you need it

  • You don't appear in the map results for your main service
  • Your photos are old or mostly stock images
  • Reviews are few, old or unanswered
  • Hours or details are sometimes wrong

Common mistakes

  • Stuffing keywords into the business name
  • Choosing a vague primary category
  • Buying reviews or offering rewards for them
  • Setting it up once and never updating it

How we measure success

  • Calls and direction requests from the profile
  • Website clicks and booking link clicks
  • Number and rating of new reviews
  • Visibility for your main service searches

Your options

Managing your profile: three ways to do it

Do it yourself

Cost
Free, but costs your time
Consistency
Easy to forget in busy weeks
Expertise
Learning as you go
Joined up
Separate from your other marketing

Freelancer

Cost
Usually a lower monthly fee
Consistency
Depends on one person
Expertise
Varies a lot
Joined up
Often one channel only

Fareworks

Cost
Monthly fee, scoped after the audit
Consistency
Planned weekly by a team
Expertise
Guideline-safe, done for many local businesses
Joined up
Linked with SEO, ads and WhatsApp

Doing it yourself can work well if you have the time. We're happy to share a checklist in your free audit either way.

For spas and salons

Google profiles for spas and salons

Therapist giving a back massage

For spas

  • Therapies listed one by one, from Ayurvedic to Thai
  • Calm, professional photos that pass Google's rules
  • Review requests after every treatment
Spa marketing →
Modern unisex salon with chairs and round mirrors

For salons

  • Hair, skin, nails and bridal services with starting prices
  • Weekly photos of real work
  • Booking links straight from your profile
Salon marketing →

FAQ

Google Business Profile: frequently asked questions

Ask on WhatsApp

Is Google My Business the same as Google Business Profile?

Yes. Google renamed Google My Business to Google Business Profile. It's the same free listing on Maps and Search.

  • You manage it from your Google account
  • It appears in Maps and the local results on Google Search
  • It works best alongside local SEO

How long does it take to rank higher on Google Maps?

It depends on your area and starting point.

  • Fixing details and photos can help quickly
  • Reviews and prominence build over a few months
  • Nobody can honestly guarantee a #1 position

Can I add keywords to my business name?

No. Your profile name should match your real business name.

  • Adding keywords breaks Google's guidelines
  • It can lead to the profile being suspended
  • Categories, services and the description are the right places for keywords

How do I get more Google reviews?

Ask every happy client, at the right moment, with an easy link.

  • Send the review link after the visit, for example on WhatsApp
  • Reply to every review, good or bad
  • Never buy reviews or offer rewards for them

Do I need a website if I have a Google profile?

A profile alone can bring calls, but a website helps you rank and convert.

  • Google uses your website to understand your business
  • Clients check prices and details before booking
  • See website development

Can you manage profiles for several branches?

Yes. Each branch gets its own profile and reporting.

  • Separate photos, posts and reviews per branch
  • Consistent branding across all locations
  • Branch-level reports so you can compare

Google Business Profile by city

Google Business Profile help in your city

City pages cover local searches, neighbourhoods and competition. Bangalore is first; more cities follow.

We work online with businesses across India, wherever you are.

Free audit

Find out why you're not in the Maps top three

We'll check your profile, reviews and local competition and send a clear fix list.

  • Honest review of where you stand
  • Clear priorities, not a sales pitch
  • No obligation to sign up
  • No spam
  • Quick response
  • Clear next steps