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WhatsApp Business marketing

WhatsApp marketing services in Kochi

Your customers already live on WhatsApp. We help you use it properly: reminders that bring clients back, offers they actually read, and quick automated replies, all within WhatsApp's rules.

  • Official Business API
  • Rebooking reminders
  • Opt-in only

Rebooking automation

How one visit turns into a regular client

An example flow for a spa or salon. We tailor the timing to each service.

  1. VisitClient visits and opts in to updates
  2. Thank youSame day, with a review request
  3. WaitTimed to the service, e.g. 4 weeks
  4. Reminderβ€œTime for your next session?”
  5. ReplyClient picks a slot in the chat
  6. BookedConfirmation and a reminder the day before

Done the right way

  • Official WhatsApp Business Platform
  • Opt-in customers only
  • Easy opt-out in every message
  • Sensible message frequency

WhatsApp for business

Why WhatsApp brings Kochi customers back

From busy high streets such as MG Road, established residential areas such as Edappally, office and IT hubs such as Kakkanad and visitor and hotel areas such as Fort Kochi, Kochi customers already use WhatsApp every day. Reminders and offers sent there are read, which makes it the simplest way to turn a first visit into a regular one.

Kochi combines city regulars, the Infopark crowd and visitors to Fort Kochi, and Ayurveda is part of everyday wellness here.

What we set up for you

We build a WhatsApp system that runs itself and stays within the rules, so your number stays safe.

  • WhatsApp Business profile, catalogue, quick replies and labels set up properly
  • Official Business API set-up through approved providers, for broadcasts and automation
  • Rebooking reminders timed to each customer's last visit or purchase
  • Opt-in broadcast lists segmented by service, for festive and seasonal offers
  • Automated welcome messages, booking confirmations and FAQ replies

How we plan WhatsApp marketing across Kochi

Each part of Kochi needs a slightly different focus. This is where we start:

  • Ernakulam centre (MG Road, Marine Drive, Panampilly Nagar): instant replies and booking links, because walk-ins decide fast
  • Edappally & Kaloor (Edappally, Kaloor, Palarivattom): rebooking reminders, birthday offers and family packages
  • Kakkanad & Infopark (Kakkanad, Infopark, Seaport-Airport Road): reminders and slot offers that fit around office hours
  • Fort Kochi (Fort Kochi, Mattancherry): quick confirmations and directions for visitors

Planning WhatsApp marketing around the Kochi calendar

Results come faster when the work starts before demand does. We send an opt-in offer to past clients a couple of weeks before each one.

  • Vishu (Apr): New-year looks and family packages.
  • Monsoon (Jun – Sep): A traditional season for Ayurvedic therapies; promote multi-session packages.
  • Onam (Aug – Sep): Festive styling, saree draping and family packages.
  • Christmas & New Year (Dec): Party looks, nail art and gift vouchers.
  • Wedding season (through the year): Bridal makeup and pre-bridal packages around auspicious dates.

What's included

What our WhatsApp marketing includes

Business profile set-up

Profile, catalogue, quick replies and labels.

WhatsApp API & tools

Official API through approved providers.

Rebooking reminders

Automatic reminders based on last visit.

Offer broadcasts

Opt-in lists segmented by service.

Automated flows

Welcome, confirmation and FAQ replies.

Reporting

Delivery, reads, replies and bookings.

How it works

Setting up WhatsApp marketing

Safe set-up first, then automation.

  1. 01

    Review

    How you use WhatsApp today and your customer list.

  2. 02

    Set up

    Profile, API, templates and opt-in collection.

  3. 03

    Automate

    Reminders, flows and monthly broadcasts go live.

  4. 04

    Measure

    Monthly report on replies and bookings.

Trusted by spa & salon brands

  • Green Trends
  • Nexus International Spa
  • Grand Honey International Spa
  • Lexus

Who it's for

WhatsApp marketing for your business

Client relaxing during a spa treatment
Spas & wellness

For spas

Membership renewals, package reminders and calm festive offers for spas.

Spa marketing
Hairstylist curling a client's hair in a salon
Salons & studios

For salons

Visit-gap reminders for cuts, colour touch-ups and facials for salons.

Salon marketing
Digital marketing team working together on laptops
Local businesses

For other businesses

Order updates, offers and reminders for any local business.

Talk to us

WhatsApp Marketing in Kochi

WhatsApp Marketing for every part of Kochi

Most Kochi clients would rather message than call. WhatsApp replies, reminders and offers keep regulars from MG Road to Kakkanad coming back, without your team chasing them one by one.

So we plan WhatsApp marketing for Kochi area by area, starting with the neighbourhoods closest to you.

Chinese fishing nets at sunset in Kochi
Kochi, Kerala

1Ernakulam centre

  • MG Road
  • Marine Drive
  • Panampilly Nagar

Who books: Shoppers, office-goers and walk-ins comparing several spas and salons close together.

Stand out with real photos, fresh reviews and fast WhatsApp replies.

2Edappally & Kaloor

  • Edappally
  • Kaloor
  • Palarivattom
  • Vyttila

Who books: Families and loyal regulars who prefer a trusted place close to home.

Memberships, family packages and festive offers keep regulars coming back.

3Kakkanad & Infopark

  • Kakkanad
  • Infopark
  • Seaport-Airport Road

Who books: Working professionals booking around office hours and at weekends.

Promote after-work and weekend slots, with booking in a couple of taps on WhatsApp.

4Fort Kochi

  • Fort Kochi
  • Mattancherry

Who books: Visitors and hotel guests as well as residents.

Day-spa and package offers, plus a clear Google profile, help visitors book quickly.

FAQ

WhatsApp Marketing: questions answered

Ask on WhatsApp

Is bulk WhatsApp messaging allowed?

Marketing messages must go through the official WhatsApp Business Platform, to customers who have opted in. We set this up properly so your number stays safe.

  • Marketing messages go through the official WhatsApp Business Platform
  • Only to customers who have opted in
  • Easy opt-out in every message keeps your number safe

What does the WhatsApp Business API cost?

WhatsApp charges per conversation through approved providers, and rates vary by message type. We explain the likely costs for your volume before set-up.

  • WhatsApp charges per conversation through approved providers
  • Rates depend on message type (marketing, utility, service)
  • We estimate your monthly cost before set-up

Do you offer WhatsApp marketing across Kochi?

Yes, in every part of Kochi.

  • Ernakulam centre: MG Road, Marine Drive, Panampilly Nagar
  • Edappally & Kaloor: Edappally, Kaloor, Palarivattom
  • Kakkanad & Infopark: Kakkanad, Infopark, Seaport-Airport Road
  • Fort Kochi: Fort Kochi, Mattancherry

Do I need a separate number?

Often yes, especially for the API. We advise based on how you use WhatsApp today.

  • The API usually needs a number not used on the normal WhatsApp app
  • Your existing number can sometimes be moved over
  • We advise based on how you use WhatsApp today

Can WhatsApp connect to my booking system?

Yes. Reminders and confirmations can be linked to booking software, including custom software we build.

Is your team based in Kochi?

Our team is based in Bangalore and works with Kochi businesses online.

  • Planning calls, WhatsApp updates and monthly reports
  • Every plan is built around Kochi searches and areas
  • See all our services in Kochi

Free WhatsApp plan

Turn WhatsApp into repeat business

We'll show you how reminders and broadcasts could work for your customers, free.

+91 89770 55093 WhatsApp us

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