Business profile set-up
Profile, catalogue, quick replies and labels.
WhatsApp Business marketing
WhatsApp marketing services in Kolkata
Your customers already live on WhatsApp. We help you use it properly: reminders that bring clients back, offers they actually read, and quick automated replies, all within WhatsApp's rules.
- Official Business API
- Rebooking reminders
- Opt-in only
Rebooking automation
How one visit turns into a regular client
An example flow for a spa or salon. We tailor the timing to each service.
- VisitClient visits and opts in to updates
- Thank youSame day, with a review request
- WaitTimed to the service, e.g. 4 weeks
- Reminder“Time for your next session?”
- ReplyClient picks a slot in the chat
- BookedConfirmation and a reminder the day before
Done the right way
- Official WhatsApp Business Platform
- Opt-in customers only
- Easy opt-out in every message
- Sensible message frequency
WhatsApp for business
Why WhatsApp brings Kolkata customers back
From busy high streets such as Park Street, established residential areas such as Ballygunge, office and IT hubs such as Salt Lake and old-city markets such as Shyambazar, Kolkata customers already use WhatsApp every day. Reminders and offers sent there are read, which makes it the simplest way to turn a first visit into a regular one.
Kolkata's year revolves around Durga Puja; salons and spas that plan for it early win the busiest weeks of the year.
What we set up for you
We build a WhatsApp system that runs itself and stays within the rules, so your number stays safe.
- WhatsApp Business profile, catalogue, quick replies and labels set up properly
- Official Business API set-up through approved providers, for broadcasts and automation
- Rebooking reminders timed to each customer's last visit or purchase
- Opt-in broadcast lists segmented by service, for festive and seasonal offers
- Automated welcome messages, booking confirmations and FAQ replies
How we plan WhatsApp marketing across Kolkata
Each part of Kolkata needs a slightly different focus. This is where we start:
- Park Street & central (Park Street, Camac Street, Elgin Road): instant replies and booking links, because walk-ins decide fast
- South Kolkata (Ballygunge, Gariahat, Jodhpur Park): rebooking reminders, birthday offers and family packages
- Salt Lake & New Town (Salt Lake, New Town, Rajarhat): reminders and slot offers that fit around office hours
- North Kolkata (Shyambazar, Dum Dum, Baranagar): festive and bridal broadcasts to clients who opted in
Planning WhatsApp marketing around the Kolkata calendar
Results come faster when the work starts before demand does. We send an opt-in offer to past clients a couple of weeks before each one.
- Poila Boishakh (Apr): New-year looks and festive packages.
- Monsoon (Jun – Sep): Message past clients when rain slows walk-ins; hair spa and frizz care.
- Durga Puja (Sep – Oct): The biggest season: festive makeup, hair and nails, booked weeks ahead.
- Christmas on Park Street (Dec): Party looks, nail art and gift vouchers for the festive week.
- Kali Puja & Diwali (Oct – Nov): Party looks and gift vouchers.
What's included
What our WhatsApp marketing includes
WhatsApp API & tools
Official API through approved providers.
Rebooking reminders
Automatic reminders based on last visit.
Offer broadcasts
Opt-in lists segmented by service.
Automated flows
Welcome, confirmation and FAQ replies.
Reporting
Delivery, reads, replies and bookings.
How it works
Setting up WhatsApp marketing
Safe set-up first, then automation.
-
01
Review
How you use WhatsApp today and your customer list.
-
02
Set up
Profile, API, templates and opt-in collection.
-
03
Automate
Reminders, flows and monthly broadcasts go live.
-
04
Measure
Monthly report on replies and bookings.
Trusted by spa & salon brands
Who it's for
WhatsApp marketing for your business
Salons & studios
For salons
Visit-gap reminders for cuts, colour touch-ups and facials for salons.
Salon marketing
Local businesses
For other businesses
Order updates, offers and reminders for any local business.
Talk to usWhatsApp Marketing in Kolkata
WhatsApp Marketing for every part of Kolkata
Most Kolkata clients would rather message than call. WhatsApp replies, reminders and offers keep regulars from Park Street to Salt Lake coming back, without your team chasing them one by one.
So we plan WhatsApp marketing for Kolkata area by area, starting with the neighbourhoods closest to you.
1Park Street & central
- Park Street
- Camac Street
- Elgin Road
Who books: Shoppers, office-goers and walk-ins comparing several spas and salons close together.
Stand out with real photos, fresh reviews and fast WhatsApp replies.
2South Kolkata
- Ballygunge
- Gariahat
- Jodhpur Park
- Tollygunge
- Behala
Who books: Families and loyal regulars who prefer a trusted place close to home.
Memberships, family packages and festive offers keep regulars coming back.
3Salt Lake & New Town
- Salt Lake
- New Town
- Rajarhat
Who books: Working professionals booking around office hours and at weekends.
Promote after-work and weekend slots, with booking in a couple of taps on WhatsApp.
4North Kolkata
- Shyambazar
- Dum Dum
- Baranagar
Who books: Long-time residents plus festive and bridal shoppers.
Bridal portfolios and festival campaigns work especially well here.
FAQ
WhatsApp Marketing: questions answered
Is bulk WhatsApp messaging allowed?
Marketing messages must go through the official WhatsApp Business Platform, to customers who have opted in. We set this up properly so your number stays safe.
- Marketing messages go through the official WhatsApp Business Platform
- Only to customers who have opted in
- Easy opt-out in every message keeps your number safe
What does the WhatsApp Business API cost?
WhatsApp charges per conversation through approved providers, and rates vary by message type. We explain the likely costs for your volume before set-up.
- WhatsApp charges per conversation through approved providers
- Rates depend on message type (marketing, utility, service)
- We estimate your monthly cost before set-up
Do you offer WhatsApp marketing across Kolkata?
Yes, in every part of Kolkata.
- Park Street & central: Park Street, Camac Street, Elgin Road
- South Kolkata: Ballygunge, Gariahat, Jodhpur Park
- Salt Lake & New Town: Salt Lake, New Town, Rajarhat
- North Kolkata: Shyambazar, Dum Dum, Baranagar
Do I need a separate number?
Often yes, especially for the API. We advise based on how you use WhatsApp today.
- The API usually needs a number not used on the normal WhatsApp app
- Your existing number can sometimes be moved over
- We advise based on how you use WhatsApp today
Can WhatsApp connect to my booking system?
Yes. Reminders and confirmations can be linked to booking software, including custom software we build.
- Reminders and confirmations can sync with booking tools
- We can build custom booking software that sends them automatically
- See website and software development
Is your team based in Kolkata?
Our team is based in Bangalore and works with Kolkata businesses online.
- Planning calls, WhatsApp updates and monthly reports
- Every plan is built around Kolkata searches and areas
- See all our services in Kolkata
Works well with
Where we work
Bangalore team, working with businesses across India.
Free WhatsApp plan
Turn WhatsApp into repeat business
We'll show you how reminders and broadcasts could work for your customers, free.
Get your free WhatsApp audit